Terms & Conditions

This Privacy Policy governs the manner in which GORGEOUS MATE collects, uses, maintains and discloses information collected from users (each, a “User”) of the www.gorgeousmate.com.my website (“Site”). This privacy policy applies to the Site and all products and services offered by GORGEOUS MATE.

PERSONAL IDENTIFICATION INFORMATION

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site place an orderfill out a form respond to a survey subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information,

Users may, however, visit our Site anonymously.

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

NON-PERSONAL IDENTIFICATION INFORMATION

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

WEB BROWSER COOKIES

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

HOW WE USED COLLECTED INFORMATION

GORGEOUS MATE collects and uses Users personal information for the following purposes:

To Improve Customer Service

Your information helps us to more effectively respond to your customer service requests and support needs.

To Personalize User Experience

We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

To Improve Our Site

We continually strive to improve our website offerings based on the information and feedback we receive from you.

HOW WE PROTECTED YOUR INFORMATION

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

THIRD PARTY WEBSITE

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website\’s own terms and policies.

CHANGES TO THIS PRIVACY POLICY

GORGEOUS MATE has the discretion to update this privacy policy at any time. When we do, post a notification on the main page of our Site, revise the updated date at the bottom of this page,send you an email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

YOUR ACCEPTANCE OF THESE TERMS

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

CONTACT US

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

GORGEOUS MATE 016-4971508

RETURNS AND CANCELLATIONS OF ORDERS
  1. GORGEOUS MATE does not allowed refund, cancellation and/or exchanges of orders due to changes of mind of buyers.
  2. Goods once accepted are considered sold.
  3. GORGEOUS MATE will only accept buyers to return the products that are damaged or defective or do not correspond with the order made.
  4. The requests for return of products can only be made within 7 days from the date of receipt of the products.
  5. All the approved returned products must be securely packaged and wrapped. The delivery cost for the return of the products shall be borne by buyer.
  6. All products returned shall be exchanged with a product of the same description in the Purchase Order.
  7. A refund in relation to a returned Product will only be made if the merchant has no more stock of the returned product.
OUT OF STOCKS OF PRODUCTS PURCHASED
  1. GORGEOUS MATE provides product information on the Website “as is” and “as available” basis.
  2. If the products purchases are out of stock, buyers can choose to wait for the product availability if the products will fill with new stock, or
  3. Choose to request for a cancellation of the product order and get a full refund, or
  4. Choose to replace/substitute products of equal or higher value.

 

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